Frequently asked questions

What platforms does Rewardsters run on?

I forgot my password. How to reset my password?

How can I delete my account?

How do I cancel my plan?

What payment methods are available?

Is it secure to send my card information?

What happens if the free trial expired without adding my payment information?

What happens if my account has been deactivated?

How do I put the app in kids mode?

How do I reset my kids mode pin?

Does the app have a dark mode?

What are archived chores?

What happens when I Approve a chore that my child has completed?

What happens when I Deny a chore that my child has completed?

What happens when I Approve a reward that my child has bought?

What happens when I Deny a reward that my child has bought?

What is the Approved Rewards section in the Parent Dashboard for?